FAQ

Do you deliver and set up?
Absolutely! Comic Jumps courteous drivers will deliver and set up each jump and insure that it is clean and in good working condition well before your party starts and come back to take it down after the party is over. Set up normally takes about 10-15 minutes, and take down is about 15-20 minutes. This service is included in your inflatable rental cost, and orders over $100.


What kind of power is required?
Our jumps plug into a standard 110 household outlet. We will supply the cord, and we ask that nothing else be plugged into the outlet we are utilizing. Placement of the jump should be no more than 100ft from that outlet. If you would like to set up a jump at a park or place without an electrical outlet within 100ft, let us know and we can arrange to use a generator for an additional charge.


What type of surface can the JUMP be placed on?
The safest surface is a level grassy area. However, we can set up on concrete, asphalt, or bark. Please specify when ordering which surface we will be setting up on and we will make sure we utilize the proper anchors for your event.


How much room do I need to set up a JUMP?
You should have an area about 15'x15' with a vertical clearance of about 15 '-22' for our standard size bounce houses, and 20'x20' area for the combo and slide units.


Are inflatable JUMPS safe?
Yes. Our jumps are constructed to be as safe as possible. As with any activity involving small children, an adult should supervise the activity. This will help to insure that the few simple rules continue to be followed and that someone is always there to assist children entering and exiting the jump.


Are you Insured?
Yes. Please note: All individuals and companies that rent a jump are required to sign a liability waiver prior to set up, contact us for a copy if needed. We CANNOT set up a jump until the liability waiver is signed.

WE CAN PROVIDE OUR INSURANCE INFORMATION UPON YOUR REQUEST.


Is there a deposit required to reserve a jump?
We do not require a deposit. We will ask for your credit card information at the time of placing the order and we need to know the date, time & location of your event as well as the jump theme you prefer. If you place your order on our web site the payment will be processed at the time of check out, Phone order payments (usually Cash, or Credit Card) will be collected the day of the party when we set up your unit, or we can process credit card payment at that of placing the order whichever you prefer.


How do I reserve my jump?
Simple! You can browse through our inventory and check availability real time on our web site, you can also place your order on line. Or you can call us and we will help you place your order and gladly answer any questions you might have.


What if I have to cancel?
Please call us at least 5 days before your party date; this gives us a chance to rebook the unit for another party. If you cancel less than 5 days before the party date there will be a $50.00 cancellation fee.

If you are cancelling due to rain you have up to 8am the day of the party, after 8am the cancellation fee will apply.